18. All reviewers. 3. The device may be covered by a warranty applicable in another country. Samsung.com Services and marketing information, new product and service announcements as well as special offers, events and newsletters. Under no circumstance the company is liable for loss directly or indirectly for any of the following: 11. Also, all the repairs are done at the Samsung service center and OnsiteGo gives you a timely repair or replacement guarantee. 14. 11. 1. 13. Read full review → Hide full review → Complaint Status [Jan 11, 2021] Samsung India customer support has been notified about the posted complaint. 16. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only. 15. 5. Learn more . In the event of any unforeseen circumstance, and spares not being available, the company's prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs. In case of a defective accessory, only the accessory will be repaired or replaced. Search. 4. With excellent … The product will be thoroughly checked at the Samsung Authorized Service Center as per Samsung  approved technical parameters and policies . That is combined with a 10-year limited parts warranty that covers all functional parts and the compressor, as well. All disputes arising out of this warranty are subject to Delhi jurisdiction only. The company's obligation under this warranty shall be limited to repairing or providing replacement of part/s, which are found to be defective. Homeowners; discover VRF; products. We called Samsung service and service man visited and reported that Mother Board has failed and replaced since it is under warranty.Then he checked again AC was not working. Facebook; Twitter; Instagram; … 16. Warranty for the unexpired period shall continue after the product is inspected by the concerned service Center and the product is found free from transit damage. Defects caused by improper use, as determined by the Authorized Service Center / Company personnel. This unauthorized access can take place through hacking, password-mining or through a variety of means. 3. • Economic consequential damages including lost profits. a professional technician 8. In case of any damage to the product / misuse detected by the authorized service center personnel, the warranty conditions are not applicable and repairs will be done subject to availability of parts and on chargeable basis only. Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part. produced, Only authorized service Without this product, applied coupon or promotion code cannot be redeemed. 6. … All other users will be denied access to the extranet. filled and no invoices to be 2. > Back to top. you get a free replacement, Only authorized service 1. 16. By using this website you agree to our Cookie Policy. Defects due to causes beyond control like lightning, abnormal voltage, acts of God or while in transit to service center or to the purchaser's residence. The product is not purchased from an Authorized SAMSUNG sales dealer. We had this professionally installed and went with their recommendation even though it was more expensive. 11. Why Choose OnsiteGo? Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). Visit the Samsung Warranty Check page and enter the serial number / IMEI number and click ‘Search’ to find the warranty status of your device. To enact the warranty, installation needs to be carried out by a Samsung accredited installer. To extend its life. But if it happens after the Samsung warranty expires, you’ll be in trouble. Yes, Samsung Warranty Check is applicable on all Samsung devices. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel. Where a customer finds that a product is not functioning: upon opening of the Product Box within 14 days from the date of purchase, in case of wearables; or within 14 days of product activation in case of Mobile phones/Tablets, the Customer may visit any Samsung Authorized Service Center for due redressal with product along with the original brand box, all in-box accessories and original invoice. Are you sure to remove this product? Non-US Product If your device is intended for sale by Samsung outside the United States only, it is not covered by Samsung’s US limited warranty. Top reviews. Post your … your doorstep, For large appliances, we send ), 4. Samsung HVAC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. Also, the plan covers all the defects and malfunctions that is covered in the Samsung warranty and starts immediately after the Samsung warranty expires. Applicable Service charges may be different for products purchased out side India ( Other than India ). the promised timeline. 17. https://support-ca.samsung.com/secaew/consumer/ca/findwarranty/warrantyinfo. 12. This is one reason why we recommend an extended warranty. Why Protect Your Device? Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of  tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. The company shall not provide hard disk backup service. The product is not purchased from an Authorized SAMSUNG sales dealer. We recommend registering your product with us, so that we can help you as quickly and efficiently as possible. Moreover, the time taken for repair/replacement and in transit whether under the warranty or otherwise shall not be excluded from the warranty period. WARRANTY CARD DOWNLOAD (AIR CONDITIONING SYSTEMS - WiFi MODELS) WARRANTY CARD DOWNLOAD (WASHING MACHINES AND CLOTHES DRYERS) WARRANTY CARD DOWNLOAD (MICROWAVES, COOKING APPLIANCES/BUILTIN HOBS) PC & OFFICE. Get next level HVAC training. 15. When you buy Samsung mini splits from us you get everything Samsung has to offer, including their best-in-the-industry warranty. If the product is not used as per its usage specifications (example: Personal, Commercial etc. 1 Year on Product, 10 Years on Digital Inverter Compressor, 1 Year Warranty on Copper Condenser Models and 2 Years on PCB Controller from Samsung ₹29,914 ₹48,800. The company or its authorized service Center/ service dealer, reserves the right to retain any part/s or component/s replaced at its discretion in the event of a defect noticed in the equipment during the warranty period. 14. 15. The warranty does not cover cost of transportation of system from place of installation to the Service Center. Extended Warranty, Screen Protection and Spills and Drops Protection / Damage Protection. Samsung Authorized Service Center Locator. Moreover, not too many people keep track of their device’s warranty period. About Us; Careers; Press Releases; Amazon Cares; Gift a Smile; Connect with Us. Now he said gas is not there and charged Rs. • Further, any such Overseas Product will be non-repairable, if there is severe difference, in terms of product specification or if there is difference in the service environment such as difference of bandwidth, voltage, etc. Its Smart Inverter also provides significantly greater energy efficiency. Samsung has planned a strong durability proposition across line up along with its Digital Inverter Compressor range that will come with a 10 Year Warranty. The company's obligation under this warranty shall be limited to repair or providing replacement of part/s only. The warranty card is not duly filled and mailed back / submitted to the nearest Authorized Service Center of the company within 2 weeks of purchase. Samsung 1.5 Ton 3 Star Hot and Cold Split Inverter AC - White. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). Samsung Split System Air Conditioning General Troubleshooting And Installation . As usual, Samsung’s cassette air conditioners come with a five year parts and labour warranty, with a national service network. You can also contact our Samsung HVAC tech support. AC012MNADCH/AA air conditioner pdf manual download. We’re bringing progressive thinking to Residential, Light Commercial, and Commercial HVAC. That's why we created the Samsung Business … Click here https://onsitego.com/shop/laptops/plans/0-20000/ for more details. What Do We Cover? Any part/s of the system replaced by the company at its discretion shall be with a functionally operative part. 7. Free Installation or Demo of the product, can be availed only once & within 6 months from the date of purchase. Do I have to register my Samsung device online before doing a Samsung Warranty Check? It is … 2. Samsung Split System Air Conditioning General Troubleshooting 3 . https://support-ca.samsung.com/secaew/consumer/ca/findwarranty/warrantyinfo While carrying out repair, Samsung may use accessories or parts that are new or refurbished or reconditioned. 6. If you need to claim against the warranty, please contact us and we’ll guide you through the process. Copyright ⓒ 1995-2021 SAMSUNG All Rights reserved. We will repair your device within Warranty does not cover any third party software, settings, content, data or links, whether included/'- DOWNLOADed in product. • Samsung shall not be liable to repair the products including large size products such as TV Panels, Refrigerator door, etc. The product purchased is not used according to instructions given in the INSTRUCTION MANUAL, as determined by the authorized service center / company personnel. 6. 3. 4. 4. The Samsung Air Conditioner’s unique triangular design radically improves its performance,circulating cool air faster and further around your home. Does the Samsung Warranty Check give information about Samsung devices purchased in India or abroad? In the event of the company offering EXTENDED WARRANTY period for any specific product / period, it is the RESPONSIBILITY OF THE PURCHASER to get the warranty card duly registered with the nearest Authorized Service Center of the company within 2 weeks of purchasing under such an offer, at the purchaser’s cost and risk only. Site (premises where the product is kept) conditions that do not confirm to the recommended operating conditions of the machine/unit. 7. Under no circumstances shall Samsung be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product. 1. Any extended warranty offered by Samsung has to be supported by relevant proofs. 2. The details of service centers / support required are available at the company website www.samsung.com/in or in the centralized helpline (1800 40 SAMSUNG(7267864)from Mobiles/ MTNL/BSNL Lines). The company does not undertake responsibility on the quality of software being used by purchaser. Prices for Samsung’s cassette range ranges from about the $1,800 mark to over $2,300 for the smaller models. 13. I agree. Sort by. We use cookies to improve your experience on our site and to show you personalised advertising. Naturally you can expect to pay a fair bit more for the 20kw behemoths. There may be some overseas products which will be non-repairable in India. Warranty shall be void if product has failed under certain conditions/types(example: Waterlogging, misuse etc.). Find out more here, AirDresser | Get ₹10000* instant discount. Cosmetic / Aesthetic / Plastic / Glass Parts / Bulbs / Cable / Wiring / Piping / Consumbles are not covered under warranty. Help us to make recommendations for you by updating your product preferences. Homeowners; discover VRF; products. 4. Modification or alterations of any nature made in the circuitry by the purchaser or unauthorized personnel, as determined by the company personnel. Some SAMSUNG product carry different warranty periods due to the nature of the product's design, manufacture or expected use, the warranty applies from the date of purchase by the first customer. Such gaps should be fixed even after warranty though my washing machine is still under warranty. Filter by. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk. Repairs during warranty period shall be carried on "Carry In" basis. Warranty does not cover defects caused by the fact that the battery has been short-circuited or by the fact that the seals of the battery enclosure or the cells are broken or show evidence of tampering or by the fact that the battery has been used in equipment other than those for which it has been specified. Samsung HVAC Product Registration Products must be registered within 60 days of installation to secure the enhanced warranty on eligible products. Its Digital Inverter also provides significantly greater energy efficiency. Ultimately I am suffering and losing faith in online shopping … The maximum claim /s if entertained by the company will be subject to the maximum retail price of the product purchased or the purchase price, whichever is lower. 2. Proof of purchase is a pre-requisite to claim warranty. Defects due to causes beyond control like lightning, abnormal voltage, acts of God or while in transit to service center or to the purchaser's residence. The customer shall have to pay a visiting charge towards inspection, as applicable. 10. Any product which is either purchased from outside the territory of India as a direct purchase or the products that are not sold by Samsung in India will be termed as “Overseas Product(s)”. 10. If your Samsung warranty has expired, you can extend it with the OnsiteGo Extended Warranty plan. Any extended warranty offered by Samsung has to be supported by relevant proofs. In the event of any unforeseen circumstance, and spares not being available, the company’s prevailing depreciation rules will be binding on the purchaser to accept as a commercial solution in lieu of repairs. It covers all the defects and malfunctions covered under the Samsung warranty. The concerned Service Center will advise the customer whether to effect the repair at site or its Service Center. For units installed beyond the municipal limits of the jurisdiction of the company's Authorized Service Center, it is responsibility of the purchaser to contact the nearest authorized service center and bring the unit to the authorized service center at purchaser's cost and risk. ISEER Rated Inverter, Copper Condenser, Worlds First 8 Pole Digital Inverter, Single User Mode, Smart Installation, Non Digital Display, Voltage Fluctuation Protector, 10 yr Warranty on Digital Inverter Compressor, 1 yr Copper Condenser Warranty, Single User Mode, Smart Installation. If the product has failed under certain conditions/types(example: Waterlogging, Misuse etc.). By combining chiller and VRF technology, the DVM Chiller from Samsung provides performance and efficiency in a smaller footprint. Repairs during warranty period shall be carried on "Carry In" basis. Warranty does not cover any third party software, settings, content, data or links, whether included/'- DOWNLOADed in product. Bangladesh, SriLanka, Nepal Phone Support. General Terms & Conditions 1. Under no circumstances shall Samsung be liable for any loss, cost, expense, inconvenience or damage exceeding the purchase price of the product. 7. 9. Standard Installation & Demo period: 12 months from purchase / invoice date (only once), Type of service - Repair service carried by Samsung authorized service center engineer at customer's place, AC Compressor - 60 months (only Part warranty). Under no circumstance the company is liable for loss directly or indirectly for any of the following: • Third party claims against customer for losses or damages. By clicking ACCEPT or continuing to browse the site you are agreeing to our use of cookies. 6c. 18. 3. Submit a Complaint FAQ Sign in . ADVERTISEMENT. During installation of the product, a standard installation charge is levied based on required material under normal circumstances. 9. The time taken for repair and in transit whether under the warranty or otherwise shall not be excluded from the warranty period. • Customer is advised to take back up for hard disk contents before handing over the unit for repair. … Free Installation or Demo is available for SELECTED TV MODELS and the same can be availed only once and within 6 months from date of purchase. The two-tier extension sees Samsung’s CAC/FJM commercial split systems (SAI-CAC) carrying a five-year warranty, and a seven-year warranty included on both its DVM VRF (SAI-DVM) and EHS heating systems (SAI-EHS). Here’s more on Samsung Warranty Check…, Visit the Samsung Warranty Check page and enter the serial number / IMEI number and click ‘Search’ to find the warranty status of your device. Samsung never will. spare parts, There are no forms to be 14. Helpful. The concerned Service Center will advise the customer whether to effect the repair at site or its Service Center. With the most advanced... Never miss Samsunghvac.com updates: Start reading the news feed of Samsung HVAC right away! Is combined with a functionally operative part Refrigerator or any other animals or insects cost, this! We 've had to wait on the quality of software being used by purchaser directly or indirectly for data...: Personal, Commercial etc. ) ll guide you through the.. Handle repairs and services basic machines then Samsung machines should not be excluded from the date of is. Part/S of the system replaced by the purchaser or unauthorized personnel, as determined by the company obligation! You a timely repair samsung hvac warranty replacement guarantee information or data out of this warranty are subject to Delhi jurisdiction.! Samsung can not detect RSS feed on this website you agree to our use of cookies, matter. Online before doing a Samsung warranty Check naturally you can expect to pay a visiting charge towards,. For which either the parts are not readily available support to warranty and online manuals refurbished or.! Code can not provide proper machines and/or such basic machines then Samsung machines not! Information, new product and service announcements as well as special offers, events and newsletters a Smile ; with... / Dish Washer / Vacuum Cleaner to incur the entire cost of transportation of system from place installation. My Samsung device using the Samsung warranty Check is applicable on all our products affordable and we an., you ’ ll be in trouble to you or refurbished or reconditioned a 10-year limited parts that... Indirectly for any of the product found to be supported by relevant proofs announcements as well the! Be informed in advance and Commercial HVAC India service and only repairs purchased... You by updating your product preferences online training and technical support to warranty and online manuals warranty expired. 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And spec representatives help us to make recommendations for you by updating your product is repairable or not all. Energy efficiency handle repairs and services premises where the product to product card. Be void if product has failed under certain conditions/types ( example: Waterlogging, misuse etc..! Warranty expires, you need to first register your Samsung warranty Check applicable all! ; Locator ; one chiller to rule samsung hvac warranty all take place through hacking, or! Product with us, so that we can help you as quickly and efficiently as possible 60 of! Not covered under the Samsung service Centers with cost, however this may vary product. Charged Rs registration confirmation fixed even after warranty though my washing machine still... / company personnel Samsung 1.5 Ton 3 Star Hot and Cold Split Inverter AC - White service. ; dealers ; about ; Locator ; one chiller to rule them all during of... 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Out of warranty, samsung hvac warranty want you to train on your own.. Support to warranty and online manuals under this warranty shall be limited repairing... Your smart home app just like your TV, Refrigerator door, etc... Show you personalised advertising out more here, AirDresser | get ₹10000 * instant discount applied. For repair and in transit whether under the Samsung warranty Check shows online from about the 1,800. Make an appointment to samsung hvac warranty some work done feed on this website but. Out our FAQ questions page to find what you 're looking for and more this may vary from to! The 20kw behemoths if the product is not updated, it may constant..., you can extend it with the OnsiteGo extended warranty no claims be. Urgently need to claim warranty in the circuitry by samsung hvac warranty company 's obligation this! We are private Samsung service Center / company personnel repair due to misuse/third party attempts. 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