Designed by Elegant Themes | Powered by WordPress. It seems we're now back to the "call volume is too high please call back later" message. is the Founder/CEO of 24/7 Modern Mom Media Corporation and Founder/Director of the Kaitlyn Gonzalez Foundation. I was laid off on March 31 and need the money to pay.my rent! The bigger problem is that the calls are so backed up, the option to hold often isn’t even offered. Customer Service is available Monday-Friday, 8 a.m. and 4:30 p.m.: You will get through at some point. This process can take a while, but by entering the dial prompts immediately, you will save a lot of time normally spent listening to the lengthy recorded message over and over again. She moved to the West Coast during her teenage years. Posted by out smart em, this latest trick appears to be a direct line to people that can answer questions at the California Employment Development Department (EDD).We have already seen positive feedback and believe this method will continue to bring more success. The Unemployment Law Project is a statewide, not-for-profit law firm in Washington State that is established to provide advice, education, advocacy, services, and representation to unemployed workers, to defend the rights and benefits of workers and unemployed people, to advise workers regarding benefits, and to prevent economic insecurity among Washington’s working population. So this has been working relatively well up until about 2-3 weeks ago from this time of this post. The triplets were born prematurely, at 29 weeks, weighing in at just over two pounds each. I was on hold for 40 minutes before I got through, but once I did I was able to get everything worked out! Then I told her I had the wrong number. Because of a ESD software bug, I have to file my PUA claim under my inactive regular UI claim and call in every week to a tier 3 agent to have them manually move it over to the correct account. Alicia was born and raised in New York. This isn't pleasant but it was working, that is up until the point they stop taking calls. No matter how frustrating your situation may be, you will get a lot further with a pleasant tone and being kind. All I can get out of this one is a recorded message to call Marvin. Dude will come back and tell you to enter your social security number, enter it, 4.) The lady will recite your social security number to you, then dude says to press 1 of it is correct, if it is correct, press 1. This is after filing my initial application 9 weeks ago and submitting my weekly claim every week, on time since then, to only have my claims “disqualified” and never receiving any kind of correspondence or updates to the point that I was pulling my hair out. Remember to be super nice to the representative on the phone. We recommend that callers do the following to get through to a customer service representative more easily: Call on the correct day according to the topics below. You will then be put on hold until a customer service rep can assist you. I was able to get many of the calls down to 29 seconds, before needing to hang up and try again. You can see the regularly updated CA resource page for more information and reader comments on dealing with the ... New York (NY) Unemployment Number. So glad you were able to get everything worked out. After you lose a job, you may file an application for unemployment benefits with your state’s unemployment agency. Deaf and Hard of Hearing Customers. Alicia continues to be an advocate for her own children and for parents of special needs children. I understand how frustrating it can be when you need to speak to a person and find yourself struggling through the endless navigation of a recorded system. I tried to file on line but they said I ha e to speak to an agent because I have a claim from last year. I press “5” to speak to a representative and enter my Social Security Number into the phone at record speed. 24/7 Modern Mom was born as a result of an unexpected pregnancy. Also I know its really hard to get anyone on the phone but just keep calling everyday, multiple times. In almost all cases, the elected representative will contact you almost immediately, then contact the state DOL, which in turn will contact you. She currently resides in California with her husband and five children. These last 3 messages will be on repeat with an update of the # of chat (s) in queue until a representative is ready to chat with you with: "Great news, you are you next! The VEC has paid $3.3 billion in claims thus far in that same time period. It confuses the computer on the phone and then a real live person will come on. The fastest and easiest way to submit your application for benefits is in eServices. We recommend calling before 2:00 p.m., as there is a chance we will not get to your call if you are still in the queue after that point. Boom. Press option 2 to speak to a representative at the Department of Labor Contact Center. If the state contacts the claimant via email and the email is returned, the state must attempt to contact the claimant by U.S. mail. Keep filing and keep at it. "Unemployment office" - 866-638-3995 The people at the local Michigan Works office call this number "The Unemployment Office", whatever that means. I had to do it several times in the beginning before the pre recorded message was changed. Mary Ann Sheppard. So, I’ve made it simple for you. So far multiple people have been able to get their unemployment claim issues resolved by trying this and since it is still a viable option, I wanted to make sure that more people get the help they deserve. Then I told her I had the wrong number. It is absolutely disgraceful. The problem: I need to speak to a representative and can’t get through - NYS GetHuman4599588 did not yet indicate what New York Department of Labor - Unemployment should do to make this right. 2. They just hang up on everyone now. If you have a question, talk to an Unemployment Insurance (UI) Customer Service Representative. If you’re one of these individuals impacted by a broken system and are looking for a place to find answers, your state representative may be the best way to resolve unemployment issues. California (CA) Unemployment Number. Press question mark to learn the rest of the keyboard shortcuts. ❤️❤️❤️ They told me my claim never would have been worked on if I hadn't called. Cookies help us deliver our Services. I work for st.Clair CPA in Merchantville, nj. based on his or her preferred method of contact. She is National Speaker on a variety of topics, including Parenting, Special Needs, Motivational Coaching, and Business. Hi this is 5 days old but I just wanted to say THANK YOU for this write-up, took ~90 minutes to get my issues resolved (some disqualified claims). For unemployment claims: 800-318-6022 Reach a claims center agent 8 a.m. to 4 p.m., Monday through Friday. A list of state unemployment agencies can be found on the CareerOneStopwebsite. You will again be told that this line is not for general unemployment questions, it will then again repeat if you are self employed or have worked under 680 hours and would like to file a claim to press 9, Press 9. The key is to keep calling until the system puts you on hold. Deaf and hard of hearing callers can contact EDD using one of the following: Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended). Contacting your state’s elected legislator is an easy thing to do, once you know how. All three of the triplets were diagnosed with Autism in 2012. While record amounts of people lined the Unemployment offices, the major reconstruction came just as steadily. It's not that they are "ignoring" it, it's that people who haven't worked on the books for that many hours won't qualify for regular unemployment, so they will apply for Pandemic Benefits. Pro tips & talking points. But you won’t get answers from a person, instead, you will receive a response from a chatbot. By using our Services or clicking I agree, you agree to our use of cookies. Waiting For Kaitlyn: True Story Of Love, Life, & M... Easy Photo Editor for Beginners and Experts, Bionicos Recipe: Traditional Guadalajara Style, New Year’s Resolutions for Entrepreneurs: Goodbye “Word for the Year”, From Almost Homeless to Walk In Closets: Spring Cleaning In Our New Place, Best Friends Reunion in the Toyota Camry XSE: A Wild Mom’s Weekend Out, The Shy Wife’s 7 Step Guide to the Perfect Date Night. During the great recession, everything changed. Our hours of operation are Monday - Friday, 9 a.m. to 4 p.m. If you have Unemployment Insurance questions, you can call at 502/564-2900. That is great news! Remind me when call center opens. After figuring this all out I was told that my case would be escalated and monitored to ensure that the corrections were being made to my account, and that I will receive my retroactive payments back to my original filing date 9 weeks ago in one lump sum by next week. Keep going through these steps, and you will reach a live representative! To contact a representative for New York unemployment, the potential recipient must contact the New York State Department of Labor and speak to a representative regarding a potential claim. Note:If you receive a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616. That is great news, so glad I could help! A place for people in WA to discuss ESD, their website, policies, and other related matters. If you prefer to speak to an advocate, please call (855) 528-5618. Learn how your comment data is processed. I have an issue with New York Department of Labor - Unemployment too Okay so after calling multiple times a day for weeks now with no success (I always got an automated message stating that there were so many calls coming in that they couldn’t take anymore calls and to try again later) I was finally able to get through and speak with a customer service rep and FINALLY got my unemployment issues resolved. THANK YOU, THANK YOU!!!! Posted by Alicia Gonzalez | Apr 4, 2014 | Lifestyle | 1 |. Plan on waiting to speak to a representative. A way to categorize claims. Phone line hours changed and calls are now answered only between 8:00 a.m. and 12:00 p.m. It took about 75min of being on hold though. 2.) It’s harder than ever to reach a live representative! GetHuman features available: Best alternatives to phone. If the agent is unable to answer your questions immediately, they will schedule a call back for the following day. Listen to the first message about languages available, then press the number for your language. A lady will say how that number is no longer being used for basic unemployment questions, ignore her, 3.) She is in the process of working on a new book. Press J to jump to the feed. There are currently ## Chat (s) in front of you. The Virginia Employment Commission is working overtime to try and keep up with the thousands of unemployment claims coming in during the coronavirus pandemic. [protected]. Just wanted to thank you for this. I've been trying to call for about a week and a half (not SUPER diligently but you know, 5-10 tries at a time a few times a day) and TODAY I noticed the IVR was putting me on hold between confirming my SSN and when it asked for why I was calling so I kept at it and I DID finally get through to a legit hold and was able to talk to someone. After this filing, your ex-employer may submit an objection with the agency, arguing that you are not entitled to unemployment benefits. Coronavirus-related layoffs are leading to jammed phone lines and crashed websites at unemployment offices from coast to coast. About 2 months after posting this they made it harder to get through once again. It’s harder than ever to reach a live representative! 6.) Only UI Customer Service Representatives can provide accurate answers to your unemployment insurance questions. It’s not just a problem with long hold times. That would have been so discouraging, so happy you got things worked out! The New Jersey Department of Labor and Workforce Development has launched a chat feature on its website to answer customers’ unemployment questions. After this the dude says to press 3 for your unemployment information or to file a claim and the lady says to press 7 if you are self employed or have worked under 680 hours !!!!! It's just a question they ask on the phone line, it doesn't matter. She also told me to look out for an 800 number ending in 6022, that would be them calling if they needed further information or to inform me of anything and she also suggested that I check my Eservices account daily in case they sent me any messages on there, and to monitor changes made to my claim and payment status. I don't think this method works anymore unfortunately.. All you are doing is getting through the phone line to talk to someone. I cannot believe the way they have hung us all out to dry the way they have. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1, 2.) I decided to go ahead and repost my original post from a couple of weeks ago. If you are interested in booking her to speak at an event, please use the contact form on this site and someone will get back to you within 2 business days. Call the claims hotline at (800)318-6022 After the dude says press 1 for English, press 1. Fastest way to talk to a real NJ Unemployment rep. So many are calling, … Now I'm 3 weeks in the hole and my bills are soon due. With so many budget cuts, which we’ve yet to recover from, it became very difficult to get live support from many government agencies. I was able to get many of the calls down to 29 seconds, before needing to hang up and try again. This was SUPER SUPER helpful, thank you so much for taking the time to post it. Instead, you have to hang up and try again. As soon as you hear the recorded message start, Press 1. Oates is one of the 800,000 Virginians who have filed for unemployment sice March due to the Coronavirus pandemic. 3. Good luck! Autism Awareness: Local Radio Host Gave Me a Virtual Smack Upside My Ignorant Head, Teach Kids About Social Responsibility: Eco Bunny Craft For All Ages. through Friday. People filing for unemployment say their calls for help are being unanswered. More posts from the UnemploymentWA community. Here is how to speak to a real person for your Unemployment claim woes. !PRESS 7!!!!!! J dept of unemployment from 8:30 to 4:30. To ensure the best possible customer service, the following call-in schedule for individuals filing initial or reopened unemployment is now in effect: Callers with social security numbers ending in numerals 0 through 4 can call the TeleBenefits “Dial to File” system on Mondays Unemployment compensation hotline - 866-500 … Before writing this post, I called and called until I finally got a live person. They tell me they are transferring me to a claims specialist. I first filed in December of 2019, filed my Appeal in August of 2020 and didn't have my hearing until December 10th. Claims Department. 24/7 Modern Mom was born, both literally and figuratively. This site uses Akismet to reduce spam. I can't access my benefits all because I can't get ahold of a human at ESD. (That’s a lot of effort for a wrong number)  That’s how I tested this method before sharing it with you. 1.) I knew she would. Happy I could help you out! 1. Current hold time. Because of the shortened call center hours, it can be very difficult to reach a live representative. To contact Office of Employment and Training, you can call 502.564.7456 or fax at 502.564.7459 To contact Kentucky Commission on the Deaf and Hard of Hearing, you can call 1-800-648-6057 Be prepared for long wait times because many people try contacting the staffs. A lady will say how that number is no longer being used for basic unemployment questions, ignore her. So how do you reach a live representative? I was able to get my employee that has been waiting since April to get her claim through by using this. 4.) As soon as you hear the recorded message start, Press 6. I knew she would. Dude will come back and tell you to enter your social security number, enter it. Did you reach out to state reps yet? Thank you for your patience. I listen to the unbearably long prompt that I’m not allowed to skip, and mock the unsympathetic voice while I wait. State Unemployment Phone Numbers and Getting in Touch With a Live Agent For Help With Your UI Claim. Alicia and her husband were a small family of 2 people. It does, it just takes a lot of tries. Apparently my base years were overlapping since I only had 660 hours this year, and they had to use a prior year to have my claim approved, but since my separation from employment that prior year did not qualify me to receive benefits it was causing my weekly claims to be denied and preventing my current claim from processing correctly. I'm really sorry that you are dealing with this, it took a full year for me to get mine worked out. I know it is a bummer! In the same year, two of them were diagnosed with Epilepsy. I would try that first. Follow the steps below. [protected]. Before writing this post, I called and called until I finally got a live person. They are unable to reach a representative over the phone due to high … Emailed my reps, lets see if that proves fruitful. (That’s a lot of effort for a wrong number)  That’s how I tested this method before sharing it with you. 5. 4. When you call the number and the voice mail tree comes on, just start hitting 0 over and over. Generally, payments are released within 48 hours after DOL contact. It does, it's just not guaranteed anymore. Your question is very important to us, we apologize for the wait. I did the 5-1-1-0 again when prompt and I was on hold for a representative but then mentioned there were more callers waiting to speak … Unemployment (EDD – Employment Development Department) offices were closed to the public! Following the birth of two sons, Alicia and her husband became a small family of 4. 5.) IF YOU DO NOT SPEAK ENGLISH WELL Call our Telephone Claims Center toll-free at 888-209-8124. I tried the 1800 number and I followed the 5110. Remember, your elected officials work for YOU. Another suggestion is to go to this webpage https://app.leg.wa.gov/DistrictFinder/ and email your district representative(s) regarding your unemployment issues, they can help light a fire under the asses of whoever is on your case and help to get the ball rolling. She cracked up. When you call, please have ready: Your Social Security number; A list of questions; Any related documents; If you are calling for someone else, please have that person present with you at the time of the call. Option 2 Payment Information Inquiries - If you have an existing claim, this option will provide: the latest benefit payment made to you (or information about the last week you filed if you did not receive a payment)and the balance remaining on your current claim.Payment information is also available online.. The ex-employer must offer a reason supporting its claim that you are not entitled to benefits, such as that the employer fired you for miscon… While the response time may not be amazing it is actually a good way to get some specific feedback on your case and delays in payments. I thought they were ignoring the hours worked requirements right now? I had 9 weekly claims all showing disqualified, even though I had gone through with verifying my identity and received a letter stating that I was approved for benefits. She cracked up. Thank you. These two changes were devastating to many unemployed Californians: Only the One Stop Career Centers were left. I have myself been trying for 3 straight weeks to get through. Eventually, I make it to the Main Menu. The automated phone system is available Monday-Friday, 6 a.m. and 6 p.m. The unexpected pregnancy blessed the small family with spontaneous triplets, two boys, and one girl. Navigating through the system by waiting for the recorded messages to play out can take a very long time. The small family became a big family of 7. Also contact her PR Firm, Eclectic Media, directly at http: //www.mediaproductions.tv for help your... A lot of tries I could help are Monday - Friday, 9 a.m. to 4.... If that proves fruitful representative on the CareerOneStopwebsite benefits all because I n't... Was on hold until a Customer Service rep can assist you for claims... Corporation and Founder/Director of the shortened call Center hours, it took about 75min of being on for! Website to answer customers ’ unemployment questions, you will receive a response from a.! Is a recorded message start, press 1, 2. in same! Person, instead, you have to hang up and try again press 1 for English, 1... ) 318-6022 after the dude says press 1 for English, press 7 glad you were able get! Listen to the first message about languages available, then press the number for your unemployment claim woes | |. They told me my claim never would have been worked on if I had n't called discuss... Claim woes took about 75min of being how do i speak to an unemployment representative hold for 40 minutes before I got,! You agree to our use of cookies, please call ( 855 ) 528-5618 through using... Through the system by waiting for the recorded message start, how do i speak to an unemployment representative 7 December of 2019, my. Are now answered only between 8:00 a.m. and 6 p.m Employment Development )... Before the pre recorded message start, press 6 so happy you got things how do i speak to an unemployment representative!! Are being unanswered all I can not believe the way they have hung us all out dry... With New York Department of Labor contact Center in at just over two pounds each to reach live. You agree to our use of cookies 're now back to the public over two pounds each answer. Service representative is n't pleasant but it was working, that is up until the point Stop. And Workforce Development has launched a chat feature on its website to answer your questions immediately, they schedule! Repost my original post from a chatbot EDD – Employment Development Department ) offices were closed the! People filing for unemployment say their calls for help with your UI claim its to... 48 hours after DOL contact and easiest way to submit your application benefits. – Employment Development Department ) offices were closed to the unbearably long that! Record amounts of people lined the unemployment offices, the option to hold often isn ’ even. Had to do it several times in the hole and my bills soon... S harder than ever to reach a claims Center agent 8 a.m. to 4 p.m an. That number is no longer being used for basic unemployment questions, you have unemployment Insurance,! Currently resides in California with her husband and five children if that proves.! At record speed your social security number, enter it, 4. not the. They tell me they are transferring me to a claims specialist lined the unemployment offices, the major came. I finally got a live representative in that same time period and repost original! Using our Services or clicking I agree, you can call at 502/564-2900 out of this post, I it. Answer customers ’ unemployment questions, ignore her, 3. if had! Its really hard to get many of the calls are now answered between! High please call back later '' message option 2 to speak to a claims Center toll-free at 888-209-8124 n't ahold..., your ex-employer may submit an objection with the agency, arguing you. The following day message start, press 7 to learn the rest of the Kaitlyn Gonzalez Foundation they.... Of topics, including Parenting, special needs children Development Department ) offices were closed the... To 29 seconds, before needing to hang up and try again talk to an unemployment Insurance questions, will. Alicia Gonzalez | Apr 4, 2014 | Lifestyle | 1 | your questions immediately, they will schedule call. Mom was born as a result of an unexpected pregnancy Appeal in August 2020... A place for people in WA to discuss ESD, their website, policies, and will... Have my hearing until December 10th number and I followed the 5110 ( UI ) Customer rep... Very important to us, we apologize for the wait the money pay.my. Directly at http: //www.mediaproductions.tv objection with the agency, arguing that you are doing Getting! Know its really hard to get her claim through by using our Services or clicking I agree, will. 'S just not guaranteed anymore were diagnosed with Epilepsy st.Clair CPA in Merchantville, NJ ( UI ) Service., 4. was working, that is up until the system puts on. An issue with New York Department of Labor contact Center unemployment agencies can be very difficult to a... You got things worked out me my claim never would have been worked on I. - Friday, 9 a.m. to 4 p.m multiple times at 888-209-8124 can accurate. Point they Stop taking calls this filing, your ex-employer may submit an objection with the agency, arguing you! It harder to get everything worked out 8 a.m. to 4 p.m problem is that the calls down to seconds... Speaker on a New book being unanswered application for benefits is in eServices harder get... And then a real NJ unemployment rep for basic unemployment questions, her! Corporation and Founder/Director of the triplets were born prematurely, at 29 weeks weighing! System is available Monday-Friday, 6 a.m. and 12:00 p.m is that the calls down to 29 seconds, needing! On the phone and then a real person for your unemployment claim.!, 3. call Center hours, it took about 75min of being on though! My employee that has been waiting since April to get through once again how do i speak to an unemployment representative chatbot are! Filing, your ex-employer may submit an objection with the agency, arguing that you are entitled. With this, it does, it 's just not guaranteed anymore at ( 800 ) 318-6022 after the says... Problem is that the calls down to 29 seconds, before needing to hang up how do i speak to an unemployment representative try again was. Also I know its really hard to get through once again couple weeks... Answer your questions immediately, they will schedule a call back for the recorded message start, press 1 English! Unemployment ( EDD – Employment Development Department ) offices how do i speak to an unemployment representative closed to the public remember to be an advocate her. Ui claim, talk to an advocate, please call back later '' message agent! To our use of cookies until a Customer Service Representatives can provide accurate answers your! 2 months after posting this they made it harder to get through once again I! Your social security number into the phone and then a real person for your unemployment claim woes benefits. Pounds each ( 800 ) 318-6022 after the dude says press 1 2. For st.Clair CPA in Merchantville, NJ to hang up and try again literally and.! For help are being unanswered National Speaker on a New book happy you got things worked out children... | Apr 4, 2014 | Lifestyle | 1 | I first filed in December of 2019, my! Really hard to get many of the Kaitlyn Gonzalez Foundation of Labor contact Center through the but! So much for taking the time to post it the public claims: reach., filed my Appeal in August of 2020 and did n't have my hearing until December.. Working on a variety of topics, including Parenting, special needs children Corporation Founder/Director... T even offered be SUPER nice to the West Coast during her teenage years down 29. Are now answered only between 8:00 a.m. and 12:00 p.m is Getting the., the major reconstruction came just as steadily worked on if I had the wrong number topics, including,! Use of cookies if I had n't called helpful, thank you so much for the. The hole and my bills are soon due legislator is an easy thing to do it several in! Http: //www.mediaproductions.tv April to get through 12:00 p.m after posting this they made it simple for.... Children and for parents of special needs children being on hold for 40 minutes before I got through but! But once I did I was on hold though get everything worked out NJ... Prematurely, at 29 weeks, weighing in at just over two pounds each the shortened Center! Is up until about 2-3 weeks ago of 2 people all out to dry the way have... Accurate answers to your unemployment claim woes the birth of two sons, and. Had to do it several times in the beginning before the pre recorded message start press. Soon as you hear the recorded message start, press 1,.... It simple for you a lady will say how that number is no longer being used for unemployment... Straight weeks to get everything worked out of 7 for you to the unbearably long prompt that I ’ not. Ignore her, 3. triplets, two of them were diagnosed with Autism in.. Year for me to get many of the triplets were born prematurely at! Then a real person for your language person for your unemployment Insurance ( UI ) Customer Service representative record! Born prematurely, at 29 weeks, weighing in at just over pounds... Claims hotline at ( 800 ) 318-6022 after the dude says press..

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